leica的原文

Following the successfully begun and largely completed replacement programme for corroded sensors that affected M9, M9-P, M Monochrom and M-E camera models, we would now like to inform you about how this programme will be handled in the future.

Until 15 August 2017, we will continue to offer free replacement of sensors for these camera models if they are affected by the corrosion problem. This will also apply after 16 August 2017 for the models listed above, but only in cases where the cameras have been purchased as new products within the last five years.

From 16 August 2017, and until further notice, we will offer our customers the following new programme for all camera models mentioned above that were purchased longer than five years ago. Here, the customer pays a share of the replacement costs for the affected CCD sensor amounting to 982 euros (825 euros plus 19% VAT). Included in this programme is a free general overhaul* of your Leica M camera and a one year warranty on the same terms as for new products. This offer expresses our commitment to conserving the value of your camera.

Q&A:
HOW CAN I FIND OUT WHETHER MY LEICA M IS MORE THAN FIVE YEARS OLD?
The date on which you purchased your camera as a new product applies. The sales receipt serves as proof of the date of purchase. If you no longer have your sales receipt, the age of the camera will be determined from its serial number. In this case, the date on which it was supplied to the dealer applies.

WHICH POINT IN TIME IS USED FOR DETERMINING WHETHER MY CAMERA IS WITHIN THE PERIOD DESIGNATED FOR THE FULL GOODWILL ARRANGEMENT?
The date on which the defect was reported to Leica Camera AG applies. In each concrete case, a check of the camera by Leica Customer Care is required to prove that the problem is due to the corresponding sensor defect. This check can be made by sending the camera or a suitable test exposure to Leica Customer Care and subsequent checking of the camera by specialist personnel at Leica.

2017年8月15日之前，有问题的ccd都还是免费更换，如果你的五年质保在这之后，应该是五年保之内都可以免费更换，之后换ccd的价格是982欧元。销售收据作为购买日期的证明，如果没有销售收据，相机的年龄将由它的序列号决定。可以通过将相机直接寄给leica或是发送一张测试照片给leica，让leica的专业人员检查相机CCD是否存在问题。